Wejaie™ is the storefront brand. Nanjing Jingwei Digital Network Technology Co., Ltd. is the identified website operator and legal company. Full company and contact details appear below.

Floral-inspired jewelry and accessories, keepsakes, decorative frames and ornaments, festive decorations, packaging, ribbon-accented gift boxes, and related craft gifts.

No general claim applies to every item. Composition, handmade status, plated or decorative finishes, measurements, and included accessories are specified where applicable on the relevant product listing.

Orders are normally processed within 2–4 business days after payment confirmation and necessary verification, or up to 5 business days in busy periods.

Customized items, if offered, may require separately disclosed additional preparation time.

For supported U.S. addresses, estimated standard carrier transit is 10–15 business days after dispatch, excluding processing time. Delivery dates are estimates, not guarantees.

Available shipping methods and charges are calculated and shown at checkout before payment. No sitewide free-shipping threshold is promised here.

Items may be dispatched from our facilities or designated fulfillment partners depending on inventory and destination. The registered business address is not necessarily the dispatch location.

After dispatch, tracking details are normally sent to your checkout email once available. Carrier updates may take additional time to begin.

Contact us promptly. We make reasonable efforts before fulfillment begins. Cancellation or changes cannot be guaranteed after preparation starts. No cancellation fee applies to an order successfully canceled before fulfillment.

Eligible products can be requested for return within 30 calendar days after confirmed delivery, subject to return conditions.

Preference-based returns may be restricted for clearly disclosed personalized, customized, or properly identified final-sale items, where law allows. Legal remedies for defective or incorrect goods remain available.

Customers generally pay for preference-based returns. For confirmed damage, defects, or incorrect shipments attributable to us, an appropriate solution will be provided without extra costs caused by that error.

After an approved return is received, inspected, and approved, the eligible refund is initiated to the original payment method within 5–10 business days. The financial institution may take longer to post the credit.

Email service@wejaie.com first. The correct return warehouse address will be provided after approval. Do not mail items to the registered business address without instructions.

Email your order number and tracking details. We will review the shipment and work with the relevant carrier where appropriate. A Delivered scan does not automatically prevent review of a missing-package claim.

Only payment methods displayed at checkout are available for the transaction. Choices may vary by destination and payment provider.

Email service@wejaie.com or call +86 13510631356.

Customer Service Hours: 8:00 AM–10:00 PM Daily.