Depending on your interactions, we may collect:

• Name, email address, and phone number.
• Shipping and billing addresses.
• Order details, purchase history, and transaction information.
• Account information where customer accounts are enabled.
• Customer service messages and submitted photographs.
• Technical information such as IP address, device details, browser details, and cookie identifiers.

Information may be provided directly by customers during checkout, account registration, or customer-support communications.

Information may also be collected automatically through website functions and cookies or received from Shopify, payment providers, shipping partners, and other services involved in order processing.

• Process payments, orders, deliveries, returns, and refunds.
• Confirm purchases and provide transactional updates.
• Respond to questions and resolve damaged or missing product claims.
• Protect website security and prevent fraud.
• Maintain and improve store performance and shopping functionality.
• Meet applicable legal and recordkeeping requirements.
• Provide marketing where permitted and subject to applicable consent or choices.

The store uses Shopify checkout and applicable payment service providers.

Payment information required to process a transaction is handled by the relevant payment provider.

Customers should not send complete card numbers or security codes to our support email.

Relevant information may be shared with e-commerce hosting, payment, fulfillment, shipping, customer-support, analytics, security, and communication providers when necessary to deliver their services.

We may also disclose information where required under applicable law.

Essential cookies may help operate shopping carts, sessions, website security, and checkout.

Optional analytics or advertising technologies may be used where enabled and legally permitted.

Where required, cookie choices and consent controls should be provided and respected. Browser settings may allow additional restrictions.

If promotional communications are available and you subscribe, you may opt out using an unsubscribe option or by contacting service@wejaie.com.

Necessary transactional messages about orders may still be sent.

We rely on appropriate technical and organizational safeguards and the protections provided by relevant service providers.

No electronic transmission or storage system is guaranteed to be absolutely secure.

Please report suspected unauthorized account activity promptly.

Personal information may be retained for periods reasonably necessary for order management, customer service, business recordkeeping, security, dispute resolution, and applicable legal obligations.

Retention periods may vary by information category and jurisdiction.

Because our store serves customers internationally and works with service providers in different regions, information may be processed outside the customer's country of residence.

Applicable safeguards and legal requirements will be considered where required.

Depending on applicable law, you may request access to, correction of, deletion of, or restriction of certain personal information, or exercise other lawful privacy rights.

Submit requests to service@wejaie.com.

We may reasonably verify a request and retain information where permitted or required by law.

The store is intended for general adult shopping and is not designed to knowingly collect personal information from children.

A parent or guardian may contact us regarding an inappropriate submission.

External websites linked from our pages may maintain separate privacy practices.

Customers should review relevant third-party privacy notices before providing information to those services.

We may update this policy as store operations or legal requirements change. The current version will be published on this page.

For privacy questions, contact:

Email: service@wejaie.com

Phone: +86 13510631356

Service Hours: 8:00 AM–10:00 PM Daily