Payment & Security
Payment & Security
Clear payment information for confident gifting.
A Clear, Confident Checkout.
We aim to make purchasing a keepsake, jewelry gift, or decorative piece straightforward, with payment details presented before an order is placed.
Available payment options shown during checkout.
Check applicable charges before purchase.
8:00 AM–10:00 PM.
Available Payment Methods
Payment methods currently supported for your order are shown at checkout. Availability may vary by destination, currency, payment provider, and device.
We do not guarantee that a particular card brand or digital wallet is always available.
Payment Authorization
A financial institution or payment provider may request authorization, additional verification, or identity checks.
Orders may require successful payment confirmation and fraud-prevention review before fulfillment begins.
Checkout Security
The store uses Shopify checkout and applicable payment processors for order and payment handling.
Payment services use their own security measures for processing sensitive payment information.
Prices, Shipping & Total
The applicable product price, available discount, delivery charge, taxes where applicable, and final total are displayed during checkout.
Verify the order details and total before authorizing payment.
Bank or Currency Fees
Card issuers or other financial providers may charge additional international transaction or currency-conversion fees.
Such independent charges are determined by your financial provider and may not be included in the displayed storefront order total.
Discounts & Promotional Codes
If a discount code is offered, apply it at checkout and verify that the discount appears in the order total.
Promotions may have conditions, eligibility requirements, limits, and expiry dates shown with the offer.
Declined or Duplicate Transactions
If a payment is declined or appears to have charged twice, check pending transactions with your bank and contact service@wejaie.com with your order number and relevant transaction amounts.
A pending authorization may not be a finalized charge.
Order Confirmation & Refunds
After a successful order, confirmation is normally sent to the email address supplied at checkout.
Approved refunds are normally returned to the original payment method. For an eligible return, the refund is initiated within 5–10 business days after receipt, inspection, and approval of the returned item.
Payment providers may require additional time for the refunded amount to appear in your account.